Privacy Policy

At Habitat for Humanity of Catawba Valley, we are committed to keeping your information private.We recognize the importance applicants, program families, tenants, and homeowners place on the privacy and confidentiality of their information. While new technologies allow us to more efficiently serve our customers, we are committed to maintaining privacy standards that are synonymous with our established and trusted name.

When collecting, storing, and retrieving applicant, program family, tenant, and homeowner data – such as tax returns, pay stubs, credit reports, employment verifications and payment history – internal controls are maintained throughout the process to ensure security and confidentiality.

We collect non-public personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates or others; and
  • Information we receive from a consumer-reporting agency.

We may disclose the following kinds of non-public personal information about you:

  • Information we receive from you on applications or other forms, such as your name, address, social security number, assets, debts, income, etc.;
  • Information about your transactions with us, or others such as your loan balance, payment history, monthly payment, etc.; and
  • Information we receive from a consumer reporting agency such as your creditworthiness and credit history.

Habitat for Humanity of Catawba Valley employees and volunteers are subject to a written policy regarding confidentiality and access to applicant data is restricted to staff and volunteers on an as-needed basis.

Information is used for lawful business purposes and is never shared with third parties without your consent, except as permitted by law. Habitat for Humanity of Catawba Valley has no affiliates or marketing experts with whom we share personal information.

As permitted by law, we may disclose non-public personal information about you to the following types of third parties:

Financial services providers, such as mortgage servicing agents, credit counseling services, non-profit organizations, government entities and other subsidy providers.

If you prefer that we do not disclose non-public personal information about you to non-affiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to nonaffiliated third parties, you may call Habitat for Humanity of Catawba Valley at (828)328-4663.